Polling

DealerAlly currently runs a Polling process to update Loan Application statuses right after each application was sent.

Application submission

Once an application is successfully submitted, DealerAlly will check its status every 30 seconds in a period of 10 minutes.

Then every 60 minutes a new process will run once for any Loan Application whose status was not updated with a final result (Approved, Pending, etc.)

Automated Polling should happen during normal business hours for all US time zones which are between 7A ET and 9 PM PT (11:59 PM ET).

For Pinnacle loan application status updates, we recommend using the “Event-Based Status Updating (API Callback)” instead of polling since this is real-time and is more efficient.

“API Callback” is not available for Aqua loan applications.

We recommend having a manual repolling mechanism available in order to do a one-off repoll if necessary.

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